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01 · Centre management

Sales per visitor at the mall, unit by unit

The question

The mall looks busier, but tenants say sales are flat. Which zones are actually turning visits into sales?

What Anycomp Mall does

Anycomp Mall divides certified tenant sales by each zone's footfall to show sales per visitor by zone and month, so the gap points to a place, not a guess.

What the team sees

  • Sales per visitor by zone and month, from the mall's footfall counts
  • Certified tenant sales, with fixed-rent tenants reporting where the lease allows
  • Dips explained against events and holidays

02 · Centre management

What the mall spends, and what it recovers

The question

Cleaning, security and power at the mall cost more every year, while service charge stays at the same rate per sq ft until renewal.

What Anycomp Mall does

Anycomp Mall tags each cost to its recoverable pool as the invoice is posted, tracks budget against actual, and shows what each tenant's charge recovers.

What the team sees

  • Each cost tagged to its recoverable pool as the invoice is posted
  • Budget, actual and commitments, with a drill to every line
  • Recovery per tenant, and the proposed rate for next year

03 · Centre management

The mall's 2027 budget, built from real contracts

The question

The mall's 2027 budget is approved in December. In January the fuel adjustment moves, and in March the cleaning contract escalates.

What Anycomp Mall does

Anycomp Mall builds next year's budget from the active contracts and their escalations, sets utilities from consumption and tariff, and spreads the year across Raya, CNY and the school holidays.

What the team sees

  • Contract costs and escalations taken from the active contracts
  • Utilities from consumption and tariff, not last year plus a percentage
  • The year spread by Raya, CNY and school holidays, with Excel in and out

04 · Centre management

Every kWh at the mall, from TNB incomer to tenant

The question

Each month, the mall could see exactly how much of its TNB bill is recharged to tenants and how much the landlord absorbs.

What Anycomp Mall does

Anycomp Mall builds a meter tree from the TNB incomer to every tenant meter, shows the loss at each level, and sets total tenant billing against the landlord's bill each month.

What the team sees

  • Meter tree from the TNB incomer to every tenant meter, with losses shown
  • Tenant billing against the landlord's bill, with the unrecovered share
  • Vacant-unit power shown as a landlord cost

05 · Centre management

Answer the owner's question about the mall in minutes

The question

Many centre managers describe the same week: the owner asks why collections or occupancy moved, and the answer takes two days.

What Anycomp Mall does

Anycomp Mall shows what changed since yesterday, ranks the tenants, trades and units behind each change, and opens every figure to the records that make it up.

What the team sees

  • What changed since yesterday, in a 7 am brief
  • Each change ranked by the tenants, trades and units behind it
  • Every figure opens to its records
Centre manager between meetings in the management office.

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