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Every part of a shopping mall, managed in one system.

Leasing, billing, tenant sales, the building and shoppers, on one unit record.

Book a strategy sessionSee the 14 systems
Mall operations in a shopping centre
Lease-to-CashL3-012 billed, e-Invoice validated09:12

Who Anycomp Mall is for

Centres of 150,000 sq ft or more, and groups that own several.

Mall team reviewing centre operations

Single-owner malls

The group’s own centre, run without a large head office.

Mall operations team walking a retail centre

GLC and statutory malls

Public accountability for every ringgit of rent and every tender.

Owner presenting mall portfolio performance to colleagues

Owners and REITs

Income, occupancy and value, reported to a board or unitholders.

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Also: transit malls, strata malls run by a JMB or MC, and new malls before opening.

Five roles work from one record.

Each view reads the same unit, lease and ledger. Nobody keeps a separate spreadsheet.

Centre general manager reviewing the mall concourse with a tablet
Group Mall Centre3 renewals approved within limits10:15

Centre GM

SeesArrears, expiries, incidents and certificates in one daily brief.

DoesApproves renewals and waivers inside set limits.

96.2%

occupancy today

4

leases expiring in 90 days

Leasing manager measuring a vacant unit
Leasing CRMLOO issued for L1-02211:20

Head of Leasing

SeesVacancy, the 90-day expiry ladder and reversion by unit.

DoesIssues LOOs from approved terms.

7

vacant units

+3.1%

average reversion

Financial controller reviewing invoices and lease records
Lease-to-CashOctober month-end closed18:40

Financial Controller

SeesBilling runs, e-Invoice status and ageing by tenant.

DoesCloses the month from lease-derived figures.

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invoices validated by MyInvois

0

rejections queued

Chief engineer inspecting an escalator in a mall
Facilities & EnergyWO-5521 closed, photo attached08:31

Chief Engineer

SeesPPM due, open work orders and CF expiry dates.

DoesAssigns contractors against SLA.

9 of 11

work orders closed inside SLA

2

CFs expiring in 30 days

Marketing manager speaking with shoppers on the concourse
Shopper CRMMid-Year Sale sent to 18,400 members10:00

Marketing Manager

SeesMembers, consents and campaign sales by tenant.

DoesRuns tenant-funded offers and reports attributed sales.

41,200

members with recorded consent

412

member receipts today

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What changes in the first year.

Each change replaces a file, an inbox or a calendar that one person keeps today.

Mall operations manager reviewing work orders in a shopping centre
Anycomp Mall / Facilities & Energy

Work orders today

9 of 11 closed inside SLA

WO-5521, Escalator E3Closed 08:31
WO-5524, Leak at L2-118Closed 10:05
WO-5530, Level 1 washroom2 h left
Today

Rent roll kept in Excel and re-keyed each month

With Anycomp Mall

Rent roll calculated from lease events. Nothing is edited silently.

Noticed first by the Financial Controller

Today

GTO collected by email and checked by hand

With Anycomp Mall

GTO through the tenant portal, checked against history and peers

Noticed first by the Head of Leasing

Today

Tenant requests arrive on WhatsApp

With Anycomp Mall

Work orders with location, SLA clock and photos on closure

Noticed first by the Chief Engineer

Today

Member sign-up on paper forms

With Anycomp Mall

A consented member record with receipts and points

Noticed first by the Marketing Manager

Today

CF and fire-certificate dates in a spreadsheet

With Anycomp Mall

A statutory calendar with 60, 30 and 7-day alerts and evidence

Noticed first by the Centre GM

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Eight stages, one unit record.

Each stage writes to the same unit, lease and tenant. Nothing is re-keyed between teams.

Unit L3-012, F&B, Level 3

Every stage writes to this record.

LeasingLOO signed, 3 years from 1 Jul 2024
Space and fit-outHanded over 1 Jul 2024, fit-out passed
BillingINV-2610-0412 validated by MyInvois
01

Leasing

LOOs inside set limits

Writesdeal · LOO
02

Space and fit-out

Units handed over

Writesunit · handover
03

Billing

Billed with a tax state

Writesinvoice · UUID
04

Collection

FPX, DuitNow, reconciled

Writesreceipt · ageing
05

GTO

Turnover rent billed

Writessales · top-up
06

Building

Work orders, CF dates

Writeswork order · CF
07

Shoppers

Members joined to sales

Writesmember · campaign
08

Owner report

NPI for the board

Writesowner pack

Fourteen systems in four groups.

A centre can start with one group and add the others to the same record.

mall systems in use
Lot L3-012 · Level 3Invoice accepted by MyInvoisUUID kept on the lease
Tenants group illustration

Tenants

7 systems

Let units faster, bill every tenant correctly and collect on time.

  • Leasing CRM & Deal PipelineVacant units are let faster, with every proposal and approval tracked to the signed LOO.
  • Lease AdministrationNo rent step, option, deposit or expiry date is missed.
  • Lease-to-CashEvery tenant is billed on time with the right tax, and each invoice is accepted by MyInvois.
  • GTO & Tenant SalesTurnover rent is collected on checked tenant sales, without chasing tenants.
  • Credit Control & CollectionsArrears are followed up on the day they start, with deposits and payment plans in view.
  • Tenant Portal & OperationsTenants pay, submit sales and raise requests themselves.
  • Fit-out & RenovationUnits open on schedule, and charges start on the day of handover.
Building group illustration

Building

3 systems

Keep every certificate valid and every work order on time.

  • Space ManagementEvery unit, kiosk and car bay is on one current mall plan.
  • Facilities & EnergyEquipment is maintained on schedule and energy use is ready for the EECA report.
  • Statutory Compliance & SafetyLift, escalator and fire certificates do not lapse, and the evidence is ready for inspection.
Shoppers group illustration

Shoppers

2 systems

See which campaigns raise tenants’ sales.

  • Shopper CRM, Loyalty & Mall AppOne member base across every mall, with consent recorded and receipts joined to tenant sales.
  • Media & Partner MarketingKiosks, atrium space and screens are booked and billed; retailers can pay to promote to members.
Management group illustration

Management

2 systems

See every mall’s arrears, expiries and incidents in one place.

  • Group Mall CentreManagement sees every mall’s arrears, expiries, incidents and footfall on one screen.
  • Platform FoundationOne sign-in, one approval flow and one audit trail across all three products, hosted in Malaysia.
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Every figure can be traced, approved and exported.

Controls are part of the record, not a separate tool. They work the same way in Anycomp Mall, Property and Asset.

Anycomp Mall / Lease-to-Cash / Audit trail

Credit note CN-0187, Lot L2-047

A credit note posts only after a second person approves it.

  1. IssuedInvoice INV-2610-0412 issued, RM 13,038.00 with SSTSystem
  2. DraftedCredit note drafted for RM 2,460.00Aina, Credit Control
  3. ApprovedCredit note approved by a second personPuan Farah, Financial Controller
  4. PostedPosted to the ledger and accepted by MyInvoisSystem

Hosted in Malaysia

Production data stays in a Malaysian hosting region.

Permissions by property and portfolio

Each person sees only the centres, buildings or assets assigned to them.

Audit trail on every postingWho changed what, when and why, kept for seven years.
Permissions by property and portfolioEach person sees only the centres, buildings or assets assigned to them.
Maker-checker before postingCredit notes, waivers and write-offs need a second approver.
Hosted in MalaysiaProduction data stays in a Malaysian hosting region.
The client owns the dataA full export is provided at any time and at the end of the contract.
PDPA processor dutiesAnycomp acts as data processor under the PDPA 2010, as amended in 2024.

Billing does not stop while Anycomp Mall is set up.

The first phase is fixed in a written scope and a quotation before work begins. The current system keeps running until the statements match.

Mall finance team checking a parallel month-end
Anycomp MallAnycomp PropertyAnycomp Asset

Weeks 10 to 13: parallel run

Every statement is checked before the old system is switched off.

For one month-end, the centre’s finance team bills from both systems and compares every tenant statement. The old system is switched off only when they match.

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tenant statements match after the first month-end

  1. ScopeWk 1–2
  2. DesignWk 3–5
  3. Data moveWk 6–9
  4. Parallel runWk 10–13
  5. Switch-overWk 14
  6. HandoverWk 15–16

Typical first phase: one centre, 150 to 400 tenancies, 16 weeks.

Pricing is quoted per client after the strategy session. The quotation states what is included and what is not.

Book a strategy session

Owners get the Owner Pack inside Anycomp Mall: seven Anycomp Asset systems on the mall’s own record.

Questions from mall operators

Answers to the questions asked most often in the first call.

A man in a suit standing in a shopping mall atrium
Strategy session, 90 minutesEnds with a written scope and a quotation

Yes. Units, leases, rent roll, arrears and deposits are migrated in three checked passes. The existing system continues billing until one month-end matches.

Pass 1 checkedPass 2 checkedPass 3 checkedthen one parallel month-end

Tenant sales arrive by POS feed or the tenant portal. Parking and LPR connect read-only through your integrator.

Consent is recorded per member and purpose, with time and source. Breaches and data-subject requests follow a set workflow.

Keep it if it works. Anycomp Mall connects through the integration hub, and work orders can stay where your engineers are.

In a Malaysian hosting region, with backup and disaster recovery. You own the data and can export it at any time.

The timeline is written into the pilot scope and signed before work starts. Lease-to-cash comes first.

Yes. Start with Shopper CRM & Loyalty, joined to tenant sales. Billing can follow later.

You do. Charge rules, approval limits and templates are documented and handed over at step 6.

A shopper walking through a bright mall atrium

Book a strategy session for your centre.

90 minutes with your GM and finance head. It ends with a written scope for a pilot.

Book a strategy sessionMessage us on WhatsApp