
Weeks 1 to 2
Scope
The client knows what is included, what it costs and how success is measured.
Signed by the client sponsor
A typical first phase covers one centre with 150 to 400 tenancies. The client’s current system keeps billing until both systems produce the same statements.

Anycomp Mall · First phase
Scope signed by the client sponsor, week 2
Status:For one month-end, both systems run side by side. The old system is switched off only when every statement matches.

61 of 64
tenant statements match after the first month-end
16 weeks
Typical first phase: one centre, 150 to 400 tenancies.
1 month-end
Both systems bill side by side until every statement matches.
Each phase ends with a signed document. The current system keeps billing until the parallel run is signed off.

Weeks 1 to 2
The client knows what is included, what it costs and how success is measured.
Signed by the client sponsor

Weeks 3 to 5
Leasing, billing and reports follow the client’s own processes.
Signed by the client sponsor

Weeks 6 to 9
Units, leases, arrears and deposits arrive complete and checked.
Checked by the client’s finance team

Weeks 10 to 13
Every statement from the old system is matched by Anycomp.
Reviewed line by line

Week 14
The old system is switched off with no gap in billing.
Signed by the head of finance

Weeks 15 to 16
Each system has a named owner and agreed support terms.
Signed by both principals
Four commitments from the client keep a first phase to sixteen weeks.

Implementation · Sign-off
Scope signed by the sponsor
Status:One person who signs the scope, the design and the switch-over.

Data move · Rent roll
286 tenancies received
Status:Units, leases, rent roll, arrears and deposits from the current system.

Parallel run · Statements
Statement compared, matched
Status:One person who compares statements during the parallel run.

Design question DQ-07
Answered in 3 working days
Status:Design questions answered within five working days.
Pricing is quoted per client after the strategy session. The quotation states what is included, what is not, and the monthly subscription.

Stated in the quotation before work begins.
Pricing is quoted after the strategy session, for the properties and systems in scope. The quotation shows the one-time implementation fee and the monthly subscription separately.
A project owner, the current rent roll, leases, arrears and deposits, and access to the existing billing system for the side-by-side month-end.
Only after one month-end of matching statements. Until then the existing system continues to bill tenants.
Answers to the questions asked most often before a scope is signed.

Implementation · Handover
Each system has a named owner
Status:
A 90-minute session with the head of finance and the project sponsor. It ends with a written scope and a quotation.
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