01 · Customer service
Every the building request on one clock
The question
When the chairman asks how long the last lobby leak took to fix, the building's team has no single clock to check.
What Anycomp Property does
Anycomp Property brings every channel into a single queue with a clock that runs in working hours and pauses on hold, with updates to the person who asked.
What the team sees
- WhatsApp, phone and counter in a single queue
- A clock in working hours, paused on hold
- Updates to the requester at each step
