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Anycomp Developer for customer care and handover teams.

The questions customer care and handover teams deal with, and what Anycomp Developer shows the team for each one.

  1. 01The developer's defects, each on its clock
  2. 02The developer's handover days, end to end
  3. 03The developer's buyers, updated before they ask

01 · Customer care and handover

The developer's defects, each on its clock

The question

A week after a handover, defects arrive by phone, email and the counter, and the ones past 30 days are hard to pick out.

What Anycomp Developer does

Anycomp Developer puts every defect on its 30-day repair clock, unit by unit, and shows which release each open defect is holding.

What the team sees

  • A 30-day repair clock on every defect
  • Defects past 30 days listed first
  • Each 2.5% release beside the defects holding it

02 · Customer care and handover

The developer's handover days, end to end

The question

When the developer sends its next notice to take vacant possession, will every key appointment, inspection and document sit on one schedule?

What Anycomp Developer does

Anycomp Developer schedules every key appointment, block by block, with the joint inspection, documents and keys, and shows each unit's 30-day date.

What the team sees

  • Every key appointment, block by block
  • Joint inspection, documents and keys together
  • Each unit's 30-day date from the notice

03 · Customer care and handover

The developer's buyers, updated before they ask

The question

The developer's buyers could see each certified stage, their bills and their documents before they think to call the desk.

What Anycomp Developer does

Anycomp Developer gives buyers a pre-handover view of progress, payments and documents, fed by certified site stages, and logs every desk question.

What the team sees

  • Certified progress for each buyer's project
  • Bills, receipts and documents in one view
  • The service desk on the same figures
Centre manager between meetings in the management office.

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