01 · Customer care and handover
The developer's defects, each on its clock
The question
A week after a handover, defects arrive by phone, email and the counter, and the ones past 30 days are hard to pick out.
What Anycomp Developer does
Anycomp Developer puts every defect on its 30-day repair clock, unit by unit, and shows which release each open defect is holding.
What the team sees
- A 30-day repair clock on every defect
- Defects past 30 days listed first
- Each 2.5% release beside the defects holding it
